If you access the EfS Professional Learning Hub website, it is our commitment to ensure that:
- information on the web pages is accessible to all web user agents, including voice readers and text browsers
- our web pages comply with W3C Web Content Accessibility Guidelines priority 1 checkpoints as a minimum standard
- you can use our electronic services if your web browser is Netscape 5 or higher, or Internet Explorer 5.0 or higher (unless otherwise specified)
- information is available online to help you resolve common problems
- the EfS Professional Learning Hub website will be accessible at least 99 per cent of the time (please note that we cannot guarantee that online services will be available - see Your responsibilities)
- any scheduled downtime (when our electronic services are unavailable) will be communicated on our website.
When we receive an enquiry through our website, we will:
- aim to respond to simple enquiries within two working days
- aim to respond to more complex enquiries within 28 working days.
Browsers and screen settings
It is our commitment to ensure that information on our web pages is accessible to all web user agents, including voice readers and text browsers. However, if you are using a graphical web browser, we recommend you set your screen resolution to 800 x 600 pixels or greater. This site uses style sheets and java script which are supported by Netscape 4 and Internet Explorer 4 and later versions of these browsers (PC or Macintosh). You can resize the text to suit your own preferences.
Changing text size
Our font sizes are designed for maximum accessibility. They are relative, not fixed, so that you can change the font size to suit your needs and preference using the icons at the top right of the page, or by changing your browser setting (see how to below).
Changing the font size using your browser settings
- Internet explorer: Go to the drop-down menu View, Text Size, and choose the font size you prefer
- Netscape: Go to the drop-down menu View and select Increase or Decrease.
- Other browsers: See: http://lois.co.uk/services/access-fonts.asp
At the top of each page there is a link to a 'printer friendly version' of the page. If you print this version of the page you will save paper and ink because it uses the full width of the page and omits graphics.